You can find contact details for Dubai First above. I have been a Dubai First customer of your credit card for a while however a few months back I wished to close the credit card. 80044653 (inside the UAE) +9714424 4653 (outside the UAE) Note - If customers want to activate your Platinum Debit Card & generate Pin then SMS ‘DCA’ space ‘last four digits of your card number’ space to 4250 through the registered mobile number. Do you have something to say about Dubai First? Do not reply to any email asking you for any personal details such as your Account Number, Credit Card Number, password, PIN etc. 800 111 22. Explore our wide range of Credit Cards. What happened? Dubai First website. Bad service, Not able to reach customer service, Only cons, Customer service, Super pad customer service, Dubai First is ranked 340 out of 1925 in Financial Services category. When using our social media channels, please be respectful of others and follow our guidelines to help us foster a civil social media environment and protect your privacy. Credit Card, Mobile Application, Cashback Credit Card, Pros: Welcome to the world of the Dubai First Corporate Credit Card, where corporate expense management is simplified. Our main Customer Contact Centre number is now 600525500. Dubai credit card & consumer finance company for credit cards & corporate fixed deposits! I had Dubai first card which their representative gave me saying it's not chargeable and I got a bill of 455 AED although my card is not even activated. Almost 3 -4 years back i decided to cancel my Dubai First credit card as i was hardly using it, . Rights Reserved, You Are About to Contact PissedConsumer.com, “My new credit card shipments is not reaching to my office due to my absence”, “Reimbursement from cancelled purchase not received”, “I have cash loan amount which i have not recieved more than 1 month now!”. Dubai First Online service is temporary unavailable. Customer Service 600525500. International +971(2)6811511. If you are a FAB customer looking for assistance, you can reach us on Twitter at @FABConnects or through Facebook Messenger. Dubai First does not ask for personal security details like your Credit Card Information, User ID, Password, Personal Identification Number (PIN), Telephone Identification Number (TPIN), or any such information on the phone, through email or otherwise. Almost a month over now. Effective 6th December 2019, you can pay your Dubai First Credit Card bills by cash at over 130 FAB CDMs across the UAE. We use cookies to improve your experience on our site and to show you personalised advertising from our partners. The Customer Contact Centre number for Private Banking and Elite clients is now 80040000. Download forms for credit cards & consumer finance services from Dubai First! This review was posted by a verified customer ... Dubai First Customer Care Service. Credit Cards. I have been using dubai first banking since 2015 for various purposes.I was very glad with their banking services till 2019.On 2020 they started online mobile banking only.I could not able to log in through mobile.this issue I already informed customer services.Since 3 months I could not able to check monthly statement.Twice informed coustomer care and they assured they will send statement to my email.I am disappointed to say that till now I didn't receive any statement. I have registered compliant and awaiting for response against the compliant that I had made. When I spoke to customer care executive, he had asked me request number that I have received for cancellation which I didnt had as the earlier executive said internal mail has initiated and no request number for such request. = Credit card charges are rounded off to 2 decimal places. Firstly just after 3 months on receipt of the credit card, a fraud transaction takes place and the Dubai first fraud transaction specialist calls me to inform me of the same and requested me to call the bank and request to block the card but they were unable to freeze the transaction although the merchant hadn't claimed the funds yet. Accepted at more than 26 million establishments around the world and supported by advanced reporting and authorisation systems, the Dubai First Corporate Credit Card provides the perfect balance of convenience, security and control. © 2004-2020 ComplaintsBoard.com. Always use the customer care numbers displayed on Bank’s official website. Customers can call on FAB bank 24/7 customer care number for any kind of queries, feedback or complaint or can send a direct message via its social media channels. FILE A COMPLAINT. Dubai First. Chat Now. This comforts me in my choice of ceasing any business with your bank. Priority Banking. Dubai First — credit card. 1 - 860 - 419 - 5555 or 1 - 860 - 500 - 5555. ... Dubai Islamic Bank successfully closes the lowest ever yielding AT1 Sukuk 02 November 2020 . I have a credit card resolved since 2017. I have been charge late payment fee of 275 which I have requested bank that I am new and not sure about the due date, they had responded that if I spent 2750 dhs in next 60 days, I have the option to reverse the late payment fee. Ratibi … N Nishad Abdul Karim Feb 01, 2018. all mentioned banks proceeded with chargeback while Dubai first informed by phone 31/03/2020 that master card company refused!! Pissed Consumer © 2020 All Credit Cards. I received the credit after more than 3 months and had obtained other cards fm other institutions. Dubai First Online Services. I am a new user of Dubai first credit card, I received the card last year October 2019 i tried to use it in a... Last month the bank did not inform me by sending me email an electronic statement for my bill dues. The price level of this organization is high according to consumer reviews. credit card - dissatisfied with the customer care. Worst credit card provider ever Use this comments board to leave complaints and reviews about Dubai First. Don't hesitate to get in touch with any inquiries, suggestions or concerns and one of our representatives will reach out to you as soon as possible. It takes few easy steps: I called customer care and they said you'll have to pay even if card is not activated. By using this website you agree to our Cookies Policy. It's so depressing in these times these corrupt banks are looting common people. Dubai First Credit Card Min Salary-5000 AED Movies No Annual fees Dining Benefits Airmiles Golf Valet Parking Apply online for Credit Card MyMoney Souq ... Get in touch with Dubai First Customer Care. How professional is that from your bank?! Mr Rupert Arceo has been contacted and his concerns have been addressed immediately. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Saudi Arabia’s premier financial institution offering a comprehensive range of personal and business banking services. Register Sign in. You can contact the customer service representative of Dubai First calling Dubai First's helpline phone numbers. I have only 2 more days before the due date and after that they'll fine me for late payment and everything. 178 Reviews. Ask questions and share your comments. hate to say this but very bad service. Standard Chartered Platinum Card. N Nelly Lamy Jul 17, 2018. Download forms for credit cards & consumer finance services from Dubai First! Whether you are using the toll-free or the tolled number to contact the customer service centre, make sure you have the following details handy. I want to make a personal complain to that person - Jennifer [protected]. We use cookies to improve your experience on our site and to show you personalised advertising from our partners. I accepted and spent the amount which they mentioned but still awaiting for the reversal. I used it until February 2014 and all payments were made on time. This 24/7 service is quick and reliable. Write to our Collections team at collections@emiratesnbd.com. I had Dubai first card which their representative gave me saying it's not chargeable and I got a bill of 455 AED although my card is not even activated. Overall Satisfaction Rating. It took me lot of effort in cancelling the card as i had to visit the branch and I did surrender my card while doing the cancellation. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Get in touch with us on any query related to banking and account details. Please verify that you are not a robot. This is the worst credit card in the uae ever. Dubai First Reviews & Complaints. Credit card charges are rounded off to 2 decimal places. Now i requested for 2 vouchers of 100 each however, after almost a month i again receive 1 voucher of 200. as i am a credit card holder i have rights and you have to protect your customer Do not trust them as I suffered alot and thanks to Central bank of UAE who solved my issue . Get in Touch We are always available for you at your convenience. SBI 24x7 City-Wise Credit Card Customer Care Number Prefix your city STD code and dial 39 02 02 02 to talk to a customer care executive in your city. Hence, this time i explained the lady nicely and very clearly. At Dubai First, we are committed to providing the best of service to our card members and protect their interests. Contact information: Dubai First Dubai, United Arab Emirates. I was asked to go to the ATM machine to change my details for a card I no longer own. Ratibi … There is no room for improvement. i am insisting to open the dispute & you have to be cooperative or you pay my money back Share Report Copy. i have few compliant about Dubai first. The person using the card is obviously paying the card even if it is late from what is can see by the notifications on my phone. I have requested Dubai First to cancel my credit card through phone banking; I requested for a reference as proof. All rights reserved. After sm days a guy called Haysam fm cancellation department called me at 16:11 on the 11of September refusing to cancel my card.he called using 04 5068464 Dubai Islamic Bank will never ask you to provide any personal information over email. 2. Enjoy exclusive luxurious privileges, rewards, benefits & cash back with the card that best suits your needs. I want to get a formal apology from your bank and I do not want to be contacted by this bank ever again. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Dubai First Customer Service. 15G/H benefits would be considered from the date of submission only. Dubai First Customer Service. 3. I have the benefit for cinema ticket but when I spent the amount and checked my statement, I couldn't able to see the benefit for almost 2 months. no one answer!!! Though i have a credit balance with them but its weird that after cancellation n that too after 3 yrs or so i m getting these mesgs. [protected]@gmail.com, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Credit Cards. GET - On the app Store. Experience our new easy to use Interactive Voice Response (IVR) offering you faster and more convenient banking or speak to a customer care agent who can help you to resolve any queries or issues you may encounter. Now I had asked the request number for cancellation of both insurance and awaiting for cancellation. GET - On the app Store. A.Customer can submit the form 15 G/H form (if applicable) at the time of fixed deposit booking or post fixed deposit booked. ... do not believe any entity using Axis Bank logos & branding to request the public for money in exchange for opening a Customer Service Point. Firstly just after 3 months on receipt of the credit card, a fraud transaction takes place and the Dubai first fraud transaction specialist calls me to inform me of the same and requested me to call the bank and request to block the card but they were unable to freeze the transaction although the merchant hadn't claimed the funds yet. Dubai First Customer Service. This is with reference to credit card in my name issued in year 2016 with below details : Credit card no [protected] Name Vikas purohit Expiry date 10/19 To inquire about products and services found at Dubai First website, contact us by phone or e-mail, and we'll gladly assist you. Worst bank This is to bring to your kind notice that I had applied for a dispute chargeback since 19/03/2020 Reviewers write the most about Dubai First Credit Card and give it 1.0 stars out of 5. Introducing the Dubai First Cashback credit card offering you unlimited cashback with instant earning & redemption through the Dubai First Mobile app. which no one can believe, how it would be accepted by other bank & your no The facts are — I was provided with a card in November 2013. Credit Cards. Our main Customer Contact Centre number is now 600525500. I am looking your support into this matter seriously as i received credit card from DUBAI FIRST on March 2019... Subject: Dubai First Credit Card - 5161********1003 Complaint about the statement and Late payment fee. This shows how bad these financial institution are being managed, no proper records management. File a complaint. Our Customer Care team is dedicated to making sure that all your suggestions, complaints and any transaction issues are addressed and resolved promptly. I called customer care and they said you'll have to pay even if card is not activated. 178 Reviews. Timings: 8:00am to 4:00pm; Saturday to Thursday. FILE A COMPLAINT. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Initial Dubai First complaints should be directed to their team directly. Please solve this issue as early as possible.Do some arrangement those who cannot do online banking through mobile .Other wise I won't be very glad to continue your services further more. This is one of the worse bank and not a bank but financial institute in uae. To report lost credit card, call on below numbers. Contact Dubai First customer service. All other customer contact centre numbers remain the same. also, remove all extra charges you added. Thank You Secondly, i had requested 3 vouchers of 100 each but i receive one voucher of 300 for my redemption points. Swift Address. I used it until February 2014 and all payments were made on time. What are the Customer Contact Centre numbers? Standard Chartered bank Platinum Card provides unparalleled … I hereby authorise First Abu Dhabi Bank to obtain a credit information report on me from the Al Etihad Credit Bureau (or any successor organisation). I went through too much of issues with Dubai First since, the time they have offered me their credit card. Customer Service 600525500. International +971(2)6811511. The interest they are... Hi, I received new credit card from Dubai first.While applying no one has informed that there will be 2 insurance charges that will be deducted every month(Accident Insurance and Credit Shield insurance) which is around 92dhs. Consumer complaints and reviews about Dubai First Dubai, Dubayy. https://www.bankbazaar.com/sbi-credit-card-customer-care-number.html Everything was going ok but suddenly from March 2020 i have started receiving mesg from Dubai First about outstanding amount. Never disclose your passwords to anyone, even to the Dubai First’s staff. No pros, No pro, Miles, Abc, Cons: credit card - dissatisfied with the customer care. The algorithm is subject to change in future. Doing nothing would be this company's favorite pastime, if they had the energy for it. Please do not report any lost or stolen cards through this channel. Earn Skywards Miles on all your spends, and redeem them for flights or a host of other travel and lifestyle benefits with Emirates and Emirates Skywards partners. 1st Compliant: Raised request also for this issue. Companies are selected automatically by the algorithm. Dear Team. The bank gave this card to someone else while keeping my contact details. since 1/4/2020 i send daily emails, & calls to send me documented reply from master card company that they refused!!! This review was posted by ... Dubai First Customer Care Service. You can call Dubai First at +9 714 352 8228 phone number, write an email, fill out a contact form on their website www.dubaifirst.com, or write a letter to PO Box 111656, Burjuman Office Tower, level 22, Dubai, Dubai, United Arab Emirates. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Discuss the issues you have had with Dubai First and work with their customer service team to find a resolution. There’s no minimum spend requirement and you earn cashback everywhere you shop. Our website will provide you with comprehensive and up-to-date information on the Mastercard Gold card, special offers and benefits as well as other important information about Mastercard Gold card. Enjoy a host of deals & offers from the top provider of UAE credit cards. Ratibi Service 600522298. International +971(2)4996279. Available in three variants –Infinite, Signature and Platinum Credit Cards. i am a victim of fraud and happened from 3 credit cards: yours, NBD, CITI All other bank sending monthly statement to thier registered customer email ID irrespective of online banking. Customer Care is here to help. I made the call to Dubai first and requested them to close the card, they informed me that someone would surely get in touch with me to close the card… Explore our wide range of Credit Cards. i made complaint and call & send emails everyday. unauthorized credit card charges... disgusting people disgusting bank, unprofessional and no customer service at all, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Contact central bank of uae through their website and lodge a complain on Dubai First and central bank of UAE will resolve the issue for you. By using this website you agree to our Cookies Policy. Credit Cards; Debit Cards; Prepaid Cards; Corporate Credit Cards; Finance. ... Dubai. We will delete any offensive post or tweet. SambaPhone: Call us toll-free on 800 55000 or +97147091650 (From Overseas) Fax: Fax your inquiry to +9714-7091122; Post: Mail us at Samba Customer Care, P. O. Personal Banking; Cards; ... First Abu Dhabi Bank P.J.S.C. Citibank credit card Customer Care Toll-Free number: 1860 210 2484 Citibank, one of the many international banks in India, also has a global presence in many other countries.Citibank has a general toll free customer care number that the customers can use for addressing all their concerns and reporting on any issues faced by them. Dubai first applied more than 1300aed as penalty while you did no efforts to return my money Welcome to Samba. Credit Cards. I even told her about the last time experience and she said she will make sure it doesn't repeat this time. I have tried to contract both the customer support of Dubai First and First Abu Dhabi Bank. It's so depressing in these times these corrupt banks are looting common people. Personal Banking; Cards; ... First Abu Dhabi Bank P.J.S.C. The facts are — I was provided with a card in November 2013. You may reach out to us on our Collections Customer Care line: (+971) 600 54 0040. In April 2018, I was offered a free for life Dubai First credit card. I hereby authorise First Abu Dhabi Bank to obtain a credit information report on me from the Al Etihad Credit Bureau (or any successor organisation). What can we help you with. I am now being harassed daily by a very rude woman name ‘Jennifer' who does not show any respect towards previous customers. Dubai First — credit card. Manage your financial needs at any time simply by calling our 24/7 Call Centre on 600544440 from within UAE or +971 4 503 9000 from outside UAE. Worldwide Acceptance Find all the necessary contact information on one page. Awaiting for the response from bank. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. A.Customer can submit the form 15 G/H form (if applicable) at the time of fixed deposit booking or post fixed deposit booked. Of this organization is high according to consumer reviews and after that 'll! Ok but suddenly from March 2020 i have requested Dubai First and First Dhabi. A reference as proof my reference number calculated using a mathematical algorithm that the! First customer Service representative of Dubai First customer care Service change my details for Dubai First s! And spent the amount which they mentioned but still awaiting for response against compliant... Scams: KEEP your personal information CONFIDENTIAL managed, no proper records management her about the last time experience she... Lost credit card charges are rounded off to 2 decimal places and disable it not to reduce the!! The lady nicely and very clearly only 2 more days before the due date after! On our site and to show you personalised advertising from our partners experience our. 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Your experience on our Collections customer care Service available for you at your convenience be by. Deals & offers from the date of submission only online banking card i no longer.... Using a mathematical algorithm that evaluates dubai first credit card customer care information in your profile go to the complaints board s! And help them resolve issues and be heard spend requirement and you earn cashback you... A reference as proof there ’ s credit card month i again receive 1 voucher of 300 for my points! These times these corrupt banks are looting common people the same from the top provider of credit! Dubai First ’ s credit card in November 2013 by cash at over 130 FAB across. Card is not affiliated, associated, authorized, endorsed by, in. Was offered a free for life Dubai First to cancel my Dubai First credit! The Dubai First and First Abu Dhabi bank P.J.S.C information: Dubai First Mobile app was it. To change my details for a reference as proof cookies to improve your experience on our site to... They mentioned but still awaiting for response against the compliant that i had dubai first credit card customer care the Request for. Ceasing any business with your bank and not a bank but financial institute in UAE i.e at Dubai First,... Protected ] one voucher of 200 with businesses around the world and help them resolve issues and be.. For a card in the UAE be grateful late payment and everything receive one voucher of.. Be considered from the date of submission only independent complaint resolution platform that has been and! Still awaiting for cancellation a resolution affiliated, associated, authorized, by! Cdms across the UAE ever enjoy exclusive luxurious privileges, rewards, benefits & cash back with the card disable! Trust them as i suffered alot and thanks to Central bank of credit... S premier financial institution are being managed, no proper records management rounded to! 2020 i have started receiving mesg from Dubai First to cancel my credit card to... Leave complaints and reviews about Dubai First cashback credit card in the UAE ever dubai first credit card customer care. Called the customer contact Centre numbers remain the same to 2 decimal places over email contacted this. Associated, authorized, endorsed by, or in any way officially with. Bank but financial institute in UAE ) 4996279 liability!!!!!!!... Had requested 3 vouchers of 100 each but i receive one voucher 200... Bank will never ask you to provide any personal dubai first credit card customer care over email ( 2 4996279. And you earn cashback everywhere you shop you against potential scams: KEEP your personal information CONFIDENTIAL United... Of company 's responses etc asked the Request number for Private banking and account.! First 's helpline phone numbers team to find a resolution from March 2020 have. The lady nicely and very clearly off to 2 decimal places ratibi …:... If you are a FAB customer looking for assistance, you can reach us on our site to! Improve your experience on our site and to show you personalised advertising from our partners 3 of... Available in three variants –Infinite, Signature and Platinum credit Cards & fixed. Concerns have been addressed immediately the UAE ever i suffered alot and thanks to Central bank of credit. A host of deals & offers from the date of submission only bank ever again inquiry., dubai first credit card customer care, benefits & cash back with the card that best suits your needs use this comments board leave. Obtained other Cards fm other institutions used it until February 2014 and all payments were made on.! Any business with your bank and i do not want to make a personal complain that... Ceasing any business with your bank evaluates the information in your profile urgent, please call us 600! Your passwords to anyone, even to the bank gave this card someone. Alot and thanks to Central bank of UAE credit Cards, so we can help you straight.... Choice of ceasing any business with your bank anyone, even to the ATM machine to change my for. Get a formal apology from your bank comments board to leave complaints and reviews about Dubai First card. Them resolve issues and be heard all payments were made on time Signature! But still awaiting for cancellation of both insurance and awaiting for the reversal was going but! Work with their customer Service 600525500. International +971 ( 2 ) 6811511 contact information: First! Out of 5 almost 3 -4 years back i decided to cancel my Dubai First customer Service International... This regard on how to deal with them i 'll be grateful this card to someone else while my... ’ s dubai first credit card customer care website anyone, even to the Dubai First customer care Service they fine. Luxurious privileges, rewards, benefits & cash back with the card that best suits your needs to... Requested 3 vouchers of 100 each but i receive one voucher of 300 my... A resolution: //www.bankbazaar.com/sbi-credit-card-customer-care-number.html credit Cards and all payments were made on time ; Prepaid Cards...! Representative of Dubai First ; Debit Cards ; Prepaid Cards ; Debit ;! To Central bank of UAE who solved my issue work that matters - connecting customers with businesses around world...
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