Spent an hour on the phone with Verizon trying to get my son's iPhone 12 Pro activated. Buy NEXTBOX WiFi Extender 1200 Mbps - 2.4 & 5GHz Dual Band Network - Signal Booster with WPS Quick Connection, LAN/Ethernet, Wireless Repeater Coverage up to 3000sq.ft Range & 32 Devices, Alexa Compatible: Repeaters - Amazon.com FREE DELIVERY possible on eligible purchases I was given a number to call if it doesn't magically become activated within a day. In response to FrostbiteXX. Some things work, some donât. ... (Buy an iPhone 12, get one for free), AT&T (up to $700 off the iPhone XS), and T-Mobile (free iPhone 12 ⦠Good job on discovering that it works fine on the 2.4GHz network and the troubleshooting you've done as well. I have the same issue with a new Iphone 12 Pro. Been searching for a laptop for 3 months and decided to get the MBA M1. I just tested my 12 Pro on the 5Ghz WiFi again. Did you experience this too? Google Nest Community. Third time, it finally activated. I have a tri-band router at home that has a dedicated 2.4GHz & 5GHz network. We're glad to help with this. As of 2017, the Wi-Fi Alliance includes more than 800 companies. Magneand, Nov 4, 2020 9:18 AM in response to FrostbiteXX. the new 12 Pro runs extremely slow on the 5GHz network but faster on my slower 2.4GHz network. Does anyone have any experience with Google Nest WiFi and iPhone 12/Pro on 5Ghz band? If not, I might have to consider a new WiFi router. A. After talking with Tier 1 and Tier 2 Verizon reps, who were not able to resolve the issue, I was told I would receive a callback from another rep within 24 hours. I turned it on and off with the old SIM card. Every other device fine and never any issues before on any other device or iPhone x. keep having to turn WiFi off/on even then doesnât always solve it. It is only the new 12 Pro that has these issues. It appears that you're having a problem with your iPhone 12 Pro, however. All my other devices though, for example iPad Pro or iPhone 11 Pro donât have any issues whatsoever with the 5GHz network. In response to FrostbiteXX, "Does anyone have any experience with Google Nest WiFi and iPhone 12/Pro on 5Ghz band?". This has been insanely frustrating. This is also the first device from Apple with Wifi 6 (802.11ax)? Thank you! Next, using your iPhone Settings, you go to the Wi-Fi and choose âForget this Network.â New iPhone 12 on iOS 14.1 (standard). In response to FrostbiteXX, "Problem with 5GHz Wifi on iPhone 12 Pro: I just tested my 12 Pro on the 5Ghz WiFi again. All devices are within 5 metres of the router and connected to the 2.4GHz WiFi as the speeds on the 5GHz WiFi ⦠And leave the SIMs as-is. This is because Cellular always overrules Wi-Fi. So my solution for now.. get new wifi hardware, use 2.4Ghz or hope there will be an fix from Apple. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Everything about Verizon was absolutely terrible. It won’t let me press the next button in the top right when it asks to confirm my phone number. With two built-in Ethernet ports per eero, eero Pro WiFi Systems are customizable and flexible. iOS 14, Nov 4, 2020 9:18 AM in response to FrostbiteXX Does anybody have an idea what this issue could be with the 12 Pro? Same issues. Once I put the 5 g one in it activated. Photos App doesnât work on 5Ghz band at all. In response to SnickZ. If you made any changes to your router settings, also try resetting the network settings on your iPhone. Had issues with App Store download, shutdown and restart resolve the problem. Same as you; change to 2.4Ghz band, everything works fine. If you have a dual band router and your router is set to auto channel, every time the router changes to a channel outside of this range the fire stick will no longer be able to see the network and will drop the connection. So, even if Wi-Fi is enabled along with Cellular, then Cellular is what will always be used. We could not get it to activate (even after many restarts). Was having the ~can't press next~ issue, plugged it in to my computer (win10), updated itunes to the latest edition, and was able to activate the device from there. I guess this means I need to buy a new extender that is better and works with 5GHz? All other items can access the 5GHz broadcast frequency. Less, User profile for user: ..meanwhile, the LTE icon is gone, and all I get is 4 dots (no service). Can someone kindly assist on this to resolve this issue. Problem with 5GHz Wifi on iPhone 12 Pro The IEEE does not test equipment for compliance with their standards. But, as mentioned it is ONLY the new 12 Pro. Router says it gets 54Mb (which is great! For instance, some apps wonât download data, the Apple Music app wonât play music and the Apple Photo app wonât update/download photos over the 5GHz network. In response to SnickZ. The iPhone XS and iPhone XS Max use the same two-lens camera setup as the iPhone X, with an f/1.8 12-megapixel wide-angle lens (26mm equivalent focal length) and an f/2.4 12 ⦠You have a one-year, out-of-the-box, limited warranty. Call your CARRIER (not Apple) and ask them to activate the phone. Use this Google Search Query: Google Nest WiFi iphone 12 5ghz site:support.google.com, Question: I guess I'll just go home with this unusable phone, thanks! Get Support -- If you're still having a problem with your iPhone 12 Pro, please contact Apple Support for further help. But...it wonât stream music, it wonât stream tv, photos app not working, etc. This could have saved me 2 hours on the phone with Verizon! The iphone 12 Pro also heats up strangely. Lastly, I stopped using a 2.4GHz extender that my desktop would connect to. So currently without any service. Oct 31, 2020 5:45 PM in response to TheLittles I have the same issue with a new Iphone 12 Pro. Thanks for the tip!! More But...it wonât stream music, it wonât stream tv, photos app not working, etc. TheLittles, Oct 31, 2020 5:30 PM in response to FrostbiteXX, Oct 31, 2020 5:45 PM in response to TheLittles, Oct 31, 2020 6:10 PM in response to FrostbiteXX, Nov 4, 2020 11:51 AM in response to Magneand, Nov 5, 2020 12:09 AM in response to FrostbiteXX, Nov 5, 2020 12:36 PM in response to Magneand. Is the old sim compatible with 5g? Tried restarting both my router and iPhone. I am on t-mobile, the activation screens on Mac asked for TmObile number and Last 4 digits of SSN and post that the sim was activated fine. On the new iphone 12 Pro, I download around 2MB/s on the 5GHz and 60MB/s on the 2.4GHz, I did a same-time test with a iphone 11 Pro and get my typical 220MB/s on 5GHz and same 60MB/s on the 2.4 GHz. In response to FrostbiteXX. So, disable Cellular in Settings. In response to FrostbiteXX. See if it then works. I donât quite understand what this issue could be. JasonT9882, Nov 6, 2020 4:43 AM in response to FrostbiteXX, User profile for user: My friend had the same issue and her rep told her to "Reset All Settings" first and then "Reset Network Settings" and that did the trick for her. HI All, I have purchased Dell Inspiron 15 3000 series laptop today and I am unable to connect 5G and it is not showing 5G network ID in wifi list at all.. Perform this in Settings on your iPhone. I did read that the new iPhone has the wifi 6 antenna but I thought their phone should be backwards compatible with 5GHz routers. Need to know the "Description" of your router; Click on the Wifi symbol on the bottom right of your computer screen next to the volume and date/time icon They said "we can't help you, sorry." Do Your Part: This seems to be a common occurrence. The same for Android phones from Samsung and others. So, let Apple know of this via their feedback page - they won't get back to you directly, but the more feedback they receive on this, the more they will know what is going on. Restarted my phone once, nada. After updating your iPhone to iOS 12.x.x and watch to watch OS 5.x.x, the connected Apple Watch had issues when connecting to a Wi-Fi network. the new 12 Pro runs extremely slow on the 5GHz network but faster on my slower 2.4GHz network. It gave the option to use the backup on my computer or set it up as a new device, but instead I went back to the phone and continued activating from there where I was able to transfer from my old iphone 7 directly. 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